These Terms of Service and End User Licence Agreement (“Terms”) set out the basis on which you may download, access and use the My Offshore App mobile application (“App”) and related services.
Please read these Terms carefully before using the App. By creating an account, downloading, accessing or using the App, you agree to these Terms. If you do not agree, you must not use the App.
1.1 My Offshore App is operated by My Offshore App Ltd (“we”, “us” and “our”).
1.2 Our registered office is Collingwood Buildings, 38 Collingwood Street, Newcastle upon Tyne, NE1 1JF.
1.3 Our company number is 17335504.
1.4 You can contact us at support@myoffshoreapp.com.
1.5 We provide a digital platform through which users can:
(a) upload and store records of offshore qualifications, certificates and related documents;
(b) receive reminders based on expiry or renewal dates recorded in the App;
(c) view and access links to third-party training providers and training centres for recertification and related courses; and
(d) choose whether to make limited qualification information visible to participating recruiters or agencies for potential work opportunities.
1.6 We are not a training provider, certification body, regulator, employer, employment business, employment agency or medical provider unless we expressly state otherwise.
2.1 These Terms govern your use of the App together with our Privacy Notice.
2.2 If you download the App through the Apple App Store, Google Play or another app marketplace, the terms of that marketplace may also apply to your download and use of the App. Those terms are separate from these Terms.
2.3 Where required by the relevant app marketplace, Apple and Google are third-party beneficiaries of these Terms in relation to the App and may enforce them against you. Apple and Google are not responsible for the App or for support in relation to it.
3.1 You must be at least 18 years old to create an account or use the App.
3.2 You must provide accurate, complete and up-to-date account information.
3.3 You are responsible for keeping your login details secure and for activity carried out through your account, unless caused by our failure to use reasonable security measures.
3.4 You must notify us promptly if you believe your account or login credentials have been compromised.
4.1 Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable licence to download, install, access and use the App on devices you own or control, for your personal, non-commercial use.
4.2 You must not:
(a) copy, rent, lease, sell, sublicense or otherwise distribute the App except as permitted by law;
(b) reverse engineer, decompile or disassemble the App except to the extent that applicable law does not allow us to restrict this;
(c) interfere with or disrupt the App, its security or related systems;
(d) use automated means to scrape, harvest or extract data from the App;
(e) use the App for any unlawful, fraudulent or abusive purpose; or
(f) use the App in a way that infringes our rights or the rights of any third party.
4.3 All intellectual property rights in the App and its content, excluding Your Content, belong to us or our licensors.
5.1 The App is designed to help you store and organise records of offshore qualifications, certificates and related documents in one place.
5.2 The App may allow you to upload certificate images, documents and associated information, including certificate names, issuing bodies and expiry dates.
5.3 The App may provide reminder notifications based on information recorded in your account and on your device settings and permissions.
5.4 The App may display links or information relating to courses offered by third-party training providers and training centres and may allow you to click through to those third parties’ websites or booking pages.
5.5 The App may allow you to opt in to make limited information about your qualifications visible to participating recruiters or agencies.
5.6 Unless we expressly state otherwise, the App is a storage, reminder and connection platform only. It is not a compliance monitoring or verification service and does not determine whether you hold all certificates, qualifications or medical evidence required for any particular offshore role, employer, client, installation, vessel, operator or jurisdiction.
6.1 You are responsible for the information, certificates and documents you upload or record in the App.
6.2 You confirm that any certificates, documents and information you upload or add:
(a) are yours to use and upload, or you otherwise have authority to provide them;
(b) are accurate and not misleading to the extent that you choose to store or share them through the App; and
(c) do not infringe any third-party rights or contain unlawful material.
6.3 We only store the certificates and related information you upload or record. We do not independently verify, authenticate or validate:
(a) whether a certificate or qualification is genuine;
(b) whether a certificate remains valid or accepted by any employer, client, recruiter, regulator, operator or training body;
(c) whether any expiry date, renewal date or other information entered into the App is correct; or
(d) whether a certificate or qualification is sufficient for any role or assignment.
6.4 We label certificates by how they were added: “Verified” only where a certifying body's system has confirmed them; “Document on file” where you have uploaded evidence that we have not independently verified; and “Self-declared” where you have typed details without evidence. We do not guarantee the authenticity of “Document on file” or “Self-declared” entries and it remains your responsibility, and that of any recruiter or centre relying on them, to verify as needed.
6.5 You remain responsible for checking the validity, currency and suitability of your certificates and qualifications and for ensuring that you meet any requirements applicable to your work.
6.6 You acknowledge and agree that you will not rely on the App as your only means of monitoring expiry, renewal or eligibility.
7.1 Reminder notifications are generated by reference to information recorded in your account and may depend on device settings, permissions, internet connectivity, operating system behaviour and other factors outside our reasonable control.
7.2 We do not guarantee that reminders will be sent, received or seen at any particular time, or at all.
7.3 Reminders are provided as a convenience only and do not replace your own responsibility to monitor certificate expiry and renewal dates.
8.1 Your account is private by default.
8.2 If we make recruiter visibility available, you may choose to opt in to allow participating recruiters or agencies to view limited information about your qualifications through the App.
8.3 We will not make your qualification information visible to recruiters through this feature unless you actively opt in through the App.
8.4 Where you opt in, the information made visible will be limited to the qualification information identified in the App at the point of opt-in.
8.5 Your name and direct contact details will not be released to a recruiter or agency through this feature unless you separately choose to permit that within the App.
8.6 Participating recruiters and agencies are independent third parties. We do not guarantee that:
(a) you will be contacted;
(b) you will obtain any interview, engagement, assignment or role;
(c) any role or opportunity will be suitable, lawful, current or available; or
(d) any recruiter or agency will act in a particular way beyond the permissions and restrictions we apply within the App.
8.7 You may turn recruiter visibility off at any time through the App settings or any other method we make available. Turning visibility off will stop future sharing through that feature, but will not affect any disclosure made before you turned it off.
8.8 Further information about recruiter visibility, how it works and how you can change your preferences is set out in our Privacy Notice and in the relevant in-app consent wording.
9.1 We are a connector, not a training provider.
9.2 The App may display or link to courses, training centres and other third-party providers.
9.3 Where you click through from the App to a third-party website or booking page, any booking, payment or contract for training is between you and the relevant training provider, not with us.
9.4 We do not take or hold your payment for training courses through the App. Where a booking fee applies, it is shown clearly and separately before you pay – for example, course fee £640 and a My Offshore App booking fee of £2. You pay the total to the training centre in a single payment.
9.5 The relevant training provider is responsible for the course, its delivery, availability, confirmations, accreditation, cancellations, postponements, refunds and its own terms.
9.6 We are not responsible for the availability, content or operation of third-party websites, booking pages or services, or for the acts or omissions of training providers, recruiters, employers or certifying bodies, who are independent third parties.
9.7 Any course information, dates or availability shown in the App is for general information only and may change before the training provider confirms any booking.
10.1 The App may allow you to upload and store certificates or documents containing health-related information, including medical or fitness certificates.
10.2 You should only upload health-related information where you choose to do so and where it is relevant to your use of the App.
10.3 We may apply additional controls, restrictions or notices to health-related information because it requires additional protection.
10.4 Further details about how we process health-related information are set out in our Privacy Notice.
11.1 “Your Content” means any information, data, images, documents, text or other material you upload, submit, store or make available through the App.
11.2 You retain your rights in Your Content.
11.3 You grant us a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, process, transmit and display Your Content as necessary to:
(a) operate, provide and maintain the App;
(b) display Your Content back to you;
(c) enable features you choose to use, including recruiter visibility where you opt in; and
(d) comply with legal obligations and enforce these Terms.
11.4 We do not routinely monitor or verify Your Content, but we may remove, disable access to or restrict it if we reasonably believe it breaches these Terms, is unlawful, creates legal or security risk, or where removal is otherwise reasonably required.
12.1 Premium is an optional subscription that boosts your ranking among genuine matches in recruiter searches and lets you publish a preferred rate, as well as access to other premium features. It is billed through the Apple App Store or Google Play under their terms and auto-renews until cancelled.
12.2 You can prevent your Premium subscription from auto-renewing at the end of its current term by cancelling your subscription through your app store account. You can do this at any time before your next renewal. App store billing, refunds and renewals are governed by the relevant store's terms.
12.3 Premium improves visibility features only as described in the App from time to time. It does not guarantee contact by recruiters, interviews, assignments, training places or work.
12.4 Where Premium is offered, the price, billing period, renewal basis and cancellation route will be stated clearly in the App before you subscribe.
13.1 You must use the App only in a lawful and responsible way.
13.2 You must not:
(a) upload false, misleading or another person’s certificates or records without authority;
(b) upload content that you know, or reasonably ought to know, is materially inaccurate;
(c) upload malware, viruses or other harmful code;
(d) attempt to gain unauthorised access to any account, system or network;
(e) misuse any recruiter, messaging or training-provider functionality;
(f) harass, abuse, threaten or mislead any person through the App;
(g) use the App to send spam or unsolicited promotional material;
(h) infringe the privacy, confidentiality, intellectual property or other rights of any person; or
(i) use the App in a way that could damage, disable, overburden or impair the App or interfere with anyone else’s use of it.
13.3 If you become aware of unlawful or prohibited content or conduct on the App, you should report it to us using the contact details in clause 1.4.
14.1 We process personal data in accordance with our Privacy Notice.
14.2 We may send you service-related communications necessary to operate your account or the App, including security alerts, account notices and operational reminders.
14.3 Where we offer you the choice to receive marketing, promotional or opportunity-related communications, those communications are optional and are subject to the preferences you select.
14.4 You can change your communication preferences at any time using the settings in the App or any unsubscribe method we make available.
15.1 We do not guarantee that the App will always be available, uninterrupted, secure or free from bugs or errors.
15.2 We may update, modify, suspend, withdraw or restrict all or any part of the App where reasonably necessary for operational, technical, security or legal reasons.
15.3 From time to time we may deploy updates, patches, bug fixes, security fixes or enhancements. Some updates may be necessary for the App to continue functioning properly or securely.
15.4 You are responsible for ensuring that your device, operating system and connectivity are sufficient to use the App.
16.1 We may update these Terms from time to time, including to reflect changes to the App, the law, our business or security requirements.
16.2 If we make a material change, we will take reasonable steps to bring it to your attention, for example through the App or by email.
16.3 The updated Terms will apply from the date stated in them. If you do not agree to the updated Terms, you must stop using the App and may delete your account.
17.1 You may stop using the App at any time.
17.2 You may delete your account at any time in the App or by contacting us. We will remove or anonymise your personal data in line with our Privacy Notice and retention practices.
17.3 We may suspend or terminate your access to the App, or remove or restrict content, if:
(a) you materially or repeatedly breach these Terms;
(b) we reasonably believe your use of the App creates legal, regulatory, fraud or security risk;
(c) we are required to do so by law, court order or regulatory direction; or
(d) it is reasonably necessary to protect us, other users or third parties.
17.4 Where reasonably practicable, we will tell you in advance of suspension or termination and explain why. We may act without prior notice where immediate action is reasonably necessary.
17.5 Termination does not affect any rights or obligations that accrued before termination.
18.1 Nothing in these Terms affects any rights you have under applicable consumer law that cannot lawfully be excluded or restricted.
18.2 If consumer law implies terms into these Terms, including that digital content must match its description and, where applicable, meet the required statutory standards, those rights remain in place.
18.3 Nothing in these Terms excludes our liability where it would be unlawful to do so.
19.1 If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our failure to use reasonable care and skill, but we are not responsible for loss or damage that is not foreseeable.
19.2 We do not exclude or limit liability for:
(a) death or personal injury caused by our negligence;
(b) fraud or fraudulent misrepresentation; or
(c) any other liability that cannot lawfully be excluded or limited.
19.3 Subject to clauses 18 and 19.2, we are not responsible for:
(a) losses arising because information, certificates or dates entered into the App by you or on your behalf are inaccurate, incomplete or out of date;
(b) losses arising because you rely solely on the App for certificate management, reminder tracking or eligibility decisions;
(c) third-party websites, recruiters, agencies, training providers, courses, certifying bodies or other external services;
(d) failures caused by your device, operating system, connectivity, app-store provider or other matters outside our reasonable control; or
(e) business losses, including loss of profit, loss of business, business interruption or loss of business opportunity, where you use the App in a personal capacity.
19.4 Nothing in these Terms limits any right you may have in relation to damage caused to your device or other digital content by digital content we supply where the law gives you a remedy.
20.1 If you have a complaint about the App or our service, please contact us using the details in clause 1.4.
20.2 We will try to investigate and respond within a reasonable time.
21.1 We may transfer our rights and obligations under these Terms to another organisation, but this will not adversely affect your rights under these Terms.
21.2 You may not transfer your rights or obligations under these Terms without our written consent.
21.3 If any provision of these Terms is held to be unenforceable, the remaining provisions will continue in force.
21.4 If we delay enforcing these Terms, that does not mean we waive our right to do so later.
21.5 These Terms are between you and us only. No other person has any right to enforce them except where the law provides otherwise.
22.1 These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation are governed by the law of England and Wales, except that this does not deprive you of the protection of any mandatory consumer laws applicable in the part of the UK in which you live.
22.2 You may bring proceedings in the courts of the part of the UK in which you live. We may bring proceedings only in the courts of the part of the UK in which you live, unless applicable law allows otherwise.
23.1 These Terms incorporate our Privacy Notice.
23.2 Where we ask for a separate consent or preference selection in the App, including for recruiter visibility or optional marketing, that consent or preference sits alongside these Terms and does not replace them.